Effective Date: January 9, 2026

Terms and Conditions for the Ceyra Mobile Application

§ 1 Definitions

Service Provider means András Munkácsi sole proprietor doing business as András Munkácsi s.p., Cesta v Mestni log 55, 1000 Ljubljana, Slovenia.
Application means the "Ceyra" mobile application.
User means the natural person who downloaded the Application and registered the User Account therein, i.e. the person to whom the Service Provider provides services by electronic means.
Logging in means the process of authentication and authorisation of the Application User, consisting in entering the user identifier and the authentication password in order to gain access to the User Account in the Application.
User Account means a set of resources and rights to which the User is entitled in connection with the downloading of the Application and registering in the Application.
Password means a sequence of alphabetical, digital or other characters known only to the User, enabling him or her to log into the User Account.
Terms and Conditions mean the Terms and Conditions for the provision of services by electronic means through the "Ceyra" mobile application.
Mobile device means any (mobile) electronic device that allows for processing, receiving and sending data without the need to maintain a wire connection to the Internet, e.g. a smartphone.
Services mean the services provided by the Service Provider to the User in accordance with the provisions of Terms and Conditions.
Privacy Policy means a document which contains regulations on the protection of personal data made available by the User.

§ 2 General Provisions

These Terms and Conditions govern the use of the Application.
The Service Provider is the sole owner of the Application.
The Application may be downloaded and installed free-of-charge from the on-line store:
1. Google Play (for Android)
2. App Store (for iOS)
Downloading and installing the Application from a source other than the two specified above constitutes a violation of the Terms and Conditions.
The following services are provided through the Application:
1. free-of-charge services
2. paid services
The Service Provider allows for the possibility of introducing additional paid functionalities when making subsequent updates of the Application. Paid functionalities of the Application will be clearly marked.
The costs of data transmission required for downloading, installing and using the Application are covered by the Application User on the basis of the agreement concluded with the Internet provider. The Service Provider is not responsible for the amount of fees charged for the use of data transmission necessary to use the Application. The Service Provider is not responsible for any limitations on the part of the Internet provider that prevent the correct use of the Application.

§ 3 Technical Requirements

The installation of the Application requires downloading the Application from the Internet store to the User's mobile device.
The device on which the Application is to be launched must meet the following technical requirements for the operating system:
1. Android 5.0 or higher
2. iOS 12.0 or higher
Access to the Internet is necessary for the launching and proper operation of the Application to be possible.
The use of the Application means that the User has accepted the stipulations of the Terms and Conditions. In the event that the User has not accepted the Terms and Conditions, the Application must be uninstalled.

§ 4 User Registration

After downloading and installing the Application, the User will be asked to register an individual User Account.
To register the User Account, providing the following data is necessary:
1. User's e-mail address
2. password
The password for the User Account in the Application should consist of at least 8 characters, upper- and lower-case letters, numbers and special characters.
By registering the User Account, the User confirms that he or she has read the stipulations of the Terms and Conditions and the Privacy Policy.
An activation link which confirms completion of the User Account registration process will be sent to the e-mail address provided by the User during registration. The User must click on the activation link or copy it to the address bar of its web browser and then confirm it by pressing "Enter". After that, a confirmation that the registration process has been completed will be displayed in the web browser and the User will be able to use all functionalities of the Application.

§ 5 Terms of Use

The User is obliged to use the Application:
1. in a manner consistent with the applicable provisions of law, the Terms and Conditions and the terms and conditions of the shops from which the Application was downloaded,
2. in a manner consistent with the principles of social coexistence, including general rules for using the Internet and mobile applications,
3. in a manner which is not burdensome for other Users and the Internet provider,
4. with respect to the personal rights of third parties, in particular the User is not allowed to share any content which is vulgar, violent or inciting to violence, discriminating statements or hate speech.
The User is authorised to use any information and materials made available through the Application only to the permitted extent.
The User is obliged to immediately notify the Service Provider of any infringement of rights in connection with the use of the Application.
The User may discontinue using the Application at any time. The Application needs to be uninstalled for discontinuation of its use to be possible.
In the event the User has been found to commit actions prohibited by the law or the Terms and Conditions, violating the rules of social coexistence or harming the legitimate interests of the Service Provider or other Users, the Service Provider may take proper actions, including restricting the User's ability to use the Application and the services it provides.
The User uses the Application voluntarily, at his or her own responsibility.

§ 6 Copyrights

The Service Provider is the owner of the proprietary copyrights to the Application and the content published in the Application, unless otherwise specified in the material published in the Application. The copyrights are protected under applicable copyright law.
The use of the content published in the Application is not tantamount to the User acquiring any copyright. The User may use this content only to the extent permitted by applicable copyright law.
Neither a part of nor all of the content used by the User may be reproduced or distributed, in any form or in any other way. The use or exploitation of the content in whole or in part without the written consent of the Service Provider is prohibited.

§ 7 Copyrights to the Content Posted by the User

The use of the Application enables the User to post textual and graphic content in the Application in the form of photos, descriptions and comments.
By posting any content in the Application, the User declares that:
1. he or she is the sole owner of the proprietary copyrights or rights resulting from the relevant license, which may be freely disposed of, including by publishing these materials in the Application;
2. the proprietary copyrights to which the User is entitled do not threaten or infringe the rights of third parties (their proprietary and personal copyrights),
3. in the event that a third party makes claims arising from a breach of the rights referred to above, the User, as the solely responsible entity, will compensate the Service Provider for the costs incurred in connection with bringing claims for damages against the Service Provider, by releasing the Service Provider from any obligations arising therefrom.
At the time of posting the content in the Application, the User grants the Service Provider a free license to use the materials posted in the Application in whole and in part in all fields of exploitation known to the User and Service Provider at the time of granting the license.
The User is not entitled to remuneration for granting the above-mentioned license to the Service Provider.
The User has the right to post an unlimited number of materials in the Application subject to the technical capabilities of the Application.
The Service Provider may remove content which it deems to be in conflict with the Terms and Conditions or generally applicable legal regulations without warning and without the need to notify thereof. Persistent posting of content which violates the Terms and Conditions or the provisions of law may result in a restriction of the User's ability to use the Application.

§ 8 Personal Data Protection

The Service Provider processes the Users' personal data through the Application.
More detailed information on the processing of Users' personal data is included in the Privacy Policy available at: https://ceyra.app/privacy-policy.

§ 9 Liability of the Service Provider

The User acknowledges that the Application is a program, the functioning of which is affected by a number of factors requiring the program to co-function with other programs, drivers, web browsers, mobile device resources, networks or infrastructure of telecommunication operators. That includes the device settings made individually by the User and either allowing or not allowing the Application to access the resources of the User's mobile device.
The User acknowledges the possible occurrence of circumstances affecting the operation of the Application, which are not within the responsibility of the Service Provider and that it is not possible to examine them exhaustively and prevent the Application's possible malfunctions.
Therefore, no provision of the Terms and Conditions should be read as a guarantee of proper operation of the Application, and the User, despite the absence of such a guarantee, decides to start using the Application on his or her own, bearing in mind, first of all, that the Application has not been designed in such a way as to ensure its optimal functioning on the device owned by the User in the configuration he or she uses.
A malfunction of the Application resulting from other software installed on the User's device does not constitute grounds for a complaint.
The Service Provider reserves the right to make periodic updates to the Application to ensure its correct functioning, in which case access to the Application or some of its functions may be limited or rendered impossible. The Service Provider will inform the Users about any planned technical breaks through the Application.
The Service Provider reserves the right to interruptions or disruptions in the Application's operation, i.a. in case of:
1. technical failures;
2. modifications, upgrades, development or maintenance of an ICT system, servers or software;
3. actions or omissions of third parties, which are beyond the Service Provider's control;
4. force majeure.
The Service Provider is not liable for damages caused by incorrect use of the Application to the extent that the User has provided false or incorrect data.
In addition, the Service Provider is not liable to the User for:
1. inability or impediments to use of the Application, resulting from reasons attributable to the User, for the User's loss of his or her Password – including the Password being acquired by third parties (regardless of the method) – for reasons attributable to the User;
2. damages caused by the User's actions or omissions, in particular for the User's use of the Application in a manner inconsistent with the applicable laws or the Terms and Conditions;
3. lack of possibility to use or hindered using of the Application, or for reasons attributable to the Service Provider, provided that such lack of possibility to use or hindered using of the Application exceed 5 Business Days in a given month.
The content provided by the Service Provider and the Users does not constitute a medical consultation. The User uses the advice at his or her own responsibility. All information in the Application is of an educational nature and does not replace an individual medical consultation with a physician or other specialist, nor does it constitute a recommendation for any specific treatment. The information in the Application cannot be used as the basis for a diagnosis, treatment or medical opinion. In any case, for the User's safety, the Service Provider recommends consulting a practitioner or a specialist. The Service Provider is not responsible for the User's compliance with the advice provided in the Application, the User's disregard of medical consultation or the delay in receiving it due to information available in the Application.

§ 10 Withdrawal from the Agreement

The User has the right to withdraw from the agreement without giving any reason within 14 days of its conclusion.
The User may submit a declaration of withdrawal by sending a declaration of withdrawal by e-mail to the address: gdpr@ceyra.app
The deadline for withdrawal from the sales agreement is deemed to have been observed if the User sent a declaration within 14 days of concluding the agreement.
In the event of effective withdrawal from the agreement, the agreement is deemed not to have been concluded and a User who is a consumer, is released from all obligations.
The use of the electronic service begins upon acceptance of the Terms and Conditions.

§ 11 Complaint Procedure

Any complaints regarding the use of the Application must be reported within 14 days after any irregularities are identified.
The complaints may be submitted via e-mail to: gdpr@ceyra.app
The complaint should include:
1. the content of the complaint,
2. the contact address to which a response is to be sent,
3. the name and model of the mobile device on which the problem occurred,
4. the name and version of the operating system of the mobile device on which the problem has occurred; the version of the operating system should be indicated in as much detail as possible, available in the "Phone information" or similar menu.
The time for processing the complaint and providing feedback is 14 days.
Replies to complaints will be sent by e-mail, post or by telephone using the contact details provided by the claimant in the complaint form.

§ 12 Fees for the Use of the Application

Downloading, installing and using the Application resources is free-of-charge.
The Service Provider reserves the right to introduce a paid functionality of the Application.
The personal data of Users making payments via the mobile application, to the extent necessary for the payment execution, are entrusted to App Store for iOS devices or Google Play for Android devices.

§ 13 Final Provisions

The relevant provisions of Slovenian law shall apply in all matters not regulated by these Terms and Conditions.
The Terms and Conditions are available at: https://ceyra.app/terms-of-service
These Terms and Conditions apply from January 9, 2026.

Terms of Service for ceyra.app Website

1. Administrator

1. The Administrator of the ceyra.app website is András Munkácsi s.p. Cesta v Mestni log 55, 1000 Ljubljana.

2. The terms used in these Terms and Conditions are to be understood as follows:

'Administrator' means András Munkácsi s.p. Cesta v Mestni log 55, 1000 Ljubljana;
'Terms and Conditions' mean these Terms and Conditions specifying the rules of using the Website as well as the rules on provision of electronic services;
'Website' means the website available at ceyra.app by means of which the Administrator provides electronic services for the benefit of the User;
'Service' means a service provided by the Administrator for the benefit of the User by electronic means;
'User' means a natural person using the Website.

2. Using the Ceyra website

1. All persons who have access to the Internet are also granted access to the Website based on rules specified in these Terms and Conditions. Access to the Website is free of charge.

2. The Administrator enables the User to use the following Services by means of the Website: use of the contact form, posting comments to the presented content as well as newsletter subscription.

3. The User is obliged to respect the rules specified in these Terms and Conditions, in particular to respect the Administrator and other Users of the Website.

4. To use the Website, the User has to meet the following technical requirements:

computer/mobile phone with Internet access;
Internet browser;
access to the mailbox;

5. The User is obliged not to use the Website in a manner hindering its proper functioning, including a manner disturbing the use of the Website by other persons. The User is prohibited from delivering unlawful content.

6. Should a violation of the rules specified in these Terms and Conditions be established, the Administrator has the right to take all actions provided for by law which lead to repairing the damage which has arisen from the failure to respect these Terms and Conditions by the User.

7. The User can withdraw from using the Website at any time.

8. The Administrator can deprive the User of the right to use the Website, provided it is established that the User has violated the rules specified in the Terms and Conditions or the provisions of law.

9. By using the Website, the User gains access to the content, including information and opinions, published by the Administrator of the Website as well as by third persons – other Users. The User has also the right to publish his or her own opinions in the form of comments, to subscribe to the newsletter and to contact the Administrator by means of the contact form.

10. On the Website, the Administrator can place links redirecting to other websites owned by the Administrator or third parties, on the content of which the Administrator has no influence. The content of the websites available via these links is the sole responsibility of their administrators.

3. Copyrights

1. Copyrights to all content available on the Website, including graphics, text and elements combining graphics and words, the selection and form of the content presented within the Website are protected by law and are owned by the Administrator.

2. The User has the right to use the content displayed on the Website only within the scope of the permitted usage. It is prohibited to use the materials in any other scope, in particular to copy or distribute them, unless the User has obtained a consent from the Administrator to take such actions.

4. Liability

1. The Content placed on the Website constitutes opinions and/or beliefs of their authors only. Publishing of content in the form of advice or information does not constitute cosmetic or medical advisory and may require a consultation with a specialised doctor. Administrators are not liable for how the User uses the advice or information published on the Website.

2. Content published on the Website is prepared with utmost care and diligence.

3. The Administrator is not liable for:

damage resulting from the Users' violation of third-party rights in connection with the use of the Website;
damage resulting from improper functioning of the Website or its unavailability caused by factors unrelated to the Administrator or which the Administrator was unable to prevent;
problems or technical restrictions attributed to the User which prevent the User from the correct use of the Website;
damage caused by the User's non-compliance with the provisions of these Terms and Conditions.

5. Comments

1. The Users can comment on the content published on the Website.

2. The Administrator has the right to remove or reject comments which contain phrases generally considered to be offensive or content which is contrary to the applicable provisions of law, principles of morality or violating the rights of third parties. It is particularly prohibited to place content of erotic or pornographic nature, violating both Polish and international legal and moral standards, depicting or promoting violence, hatred, discrimination (racist, cultural, ethnic, religious or philosophical etc.), violating personal goods or insulting the dignity of others.

3. The Administrator has the right to remove or reject comments containing or constituting advertisements of other entities, products or services.

4. The Administrator has the right to remove or reject comments unrelated with the main subject of the entries and materials published on the Website.

6. Complaints

1. The User has the right to submit a complaint relating to the functioning of the Website to this email address gdpr@ceyra.app or to the Administrator's correspondence address Cesta v Mestni log 55, 1000 Ljubljana.

2. A complaint should include name and surname of the User, correspondence address and a detailed description of the reason for the complaint, as well as the User should indicate the form in which the response to the complaint should be made.

3. The Administrator will examine the complaint within 14 days from its effective submission. The Administrator can ask the User to supplement the complaint provided that the information provided is not sufficient to examine the complaint.

4. The Administrator has the right to disregard a complaint provided that it is due to the User's non-compliance with the provisions of these Terms and Conditions, about which the User will be informed.

7. Withdrawal from the contract

1. The User has the right to withdraw from the contract on the provision of services by electronic means (newsletter subscription) at any time without providing reasons by submitting a withdrawal declaration. Withdrawal from the contract should be submitted by means of an email to the Administrator's address gdpr@ceyra.app with a note 'Withdrawal from the contract' or by post to the Administrator's correspondence address: Cesta v Mestni log 55, 1000 Ljubljana.

8. Final provisions

1. Detailed conditions and the rules for personal data processing of the Users are specified in the 'Privacy Policy' available at: https://ceyra.app/privacy-policy.

2. Provisions of the Civil Code and other acts apply to matters not regulated by these Terms and Conditions.

3. The Administrator reserves the right to change these Terms and Conditions to the extent that is acceptable or required by the applicable provisions of law. Changes to these Terms and Conditions will be made available on the Website or communicated in advance to the Users by email. Should the User refuse to accept the changes to the Terms and Conditions, he or she must inform the Administrator about this fact within 14 days from receiving the information about the change in the Terms and Conditions.